General terms and conditions

Our prices are per night, including VAT and service.
Guest tax is 2.86 € / day / person

Breakfast Signature "Organic & Gourmand" is avaiable at a cost of 18 € per person and day. 

We are a non-smoking hotel. Failure to comply with this rule will lead to a cleaning fee of 200 €.

We accept pets with an additional daily cost of 20 €.

Check-in from 3:00 pm
Check-out until 12:00 am

A cancellation is free of charge* if made before 3:00 PM (CET) on the day before the arrival date. After this time or in case of no-show, a fee equivalent to the cost of the first night will be charged as a compensation.

*For reservations with non-cancellable and non-modifiable conditions, the payment of the full amount is required at the time of booking. In the event of cancellation or no-show, a fee equivalent to the total amount of the stay will be charged as a compensation.

All bookings must be secured with a valid credit card for the period booked (credit card number, expiration date and security code).

Accepted credit cards: Visa - Eurocard Mastercard - American Express

The hotel reserves the right to temporarily block, in order to guarantee your booking, a certain amount on your credit card prior your arrival.

Please note that at check in you will be asked to show a photo ID and the credit card that was used for the booking. The credit card holder should correspond to the person that made the reservation.

Due to the configuration of our classified historic building, we are unfortunatly unable to accommodate persons with physical disabilities. 

Conditions of retraction :

Customers are reminded that, in accordance with article L. 121-21-8 12°of the Consumer Code, they do not have a right of withdrawal as provided for in article L. 121-21 of the Consumer Code. The Terms and Conditions of Sales for the selected price ‘specify the procedures for cancelling and/or modifying the reservation.

Settlement of disputes:

Guests should first contact the customer service or the hotel to attempt to resolve the dispute amicably. If the response is negative or in the absence of a reply within 30 days, guests can contact the Mediator for Travel and Tourism: www.mtv.travel